Learn Carpet and Hard Surface Cleaning Methods: Learn What’s New & What You Should Recommend to Your Customers
In this online training course, learn about the latest residential carpet and hard surface cleaning methods and processes, what to recommend to your customers, and how cleaning can affect the manufacturer’s warranty. Finally, we’ll explore how you can use this information to obtain repeat and referral customers and achieve the highest levels of customer satisfaction.
Instructor: The International Surface Event
- Summarize the residential carpet and hard surface cleaning methods and processes
- Recognize the importance of making the right recommendation to your customer when it comes to professional cleaning
- Discuss the importance of developing a relationship with a quality cleaning company
- Recognize how cleaning can affect manufacturer warranties
Time: 1hr. 19min.
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