Own Your Market! Build a Successful Installation Business on Quality & Service
In order to succeed with a flooring installation business, you must be a savvy business owner in addition to being skilled at what you produce. Whether you are considering opening your own business or already own a thriving business, you are sure to pick up some tips and tricks during this course. We’ll cover pricing, profit margin and cash management, customer service, attire, licenses, professional training, and contracts. But we won’t stop there…we’ll cover the tough issues as well, like how to professionally turn down jobs that include unfavorable conditions or products.
Instructor: The International Surface Event
- Describe the most important aspects of a successful floor covering installation business
- Implement effective policies and strategies from pricing to customer service
- Decline unfavorable jobs without losing face with clients
- Propose strategies to increase customer satisfaction, including setting and managing expectations
Time: 1hr 30 min.
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