The cost of customer acquisition through traditional means and advertising alone has become more fragmented and cost prohibitive than ever before. This online training course will focus specifically on the lost art of prospecting for business and creating new customers. Learn the secrets of identifying and qualifying repeat customers outside of the normal retail channel. Sit in on this pre-recorded session, where those who attended were given the opportunity to role play and put together a group strategy that will set them apart from the competition.
If you have people you have people problems. One of the biggest complaints in the workplace is lack of accountability. Some don’t seem to care nor do they even seem to want to care. While there are many causes of this behavior, the solutions are very similar. In this fast-paced online video course, you will learn why people resist to being held accountable and discover ways to get them to actually look forward to being held accountable. The payoff is in the production as your teams deliver superior results and hold themselves accountable.
Generation Y is here, Boomers aren’t going anywhere and Gen X is stuck in the middle. This presents new challenges and opportunities. The better you understand each generation, the better you will overcome challenges and be more productive. This isn’t about bad music and cellphones, it is about a totally different world view that you must understand. The clash of generations is heating up and this session will help you cool it down in this online video course. Learn More.
How to Avoid Independent Contractor Misclassification: A Practical Solution to a Potentially Costly Problem
The independent contractor issue has consistently been one of the top concerns facing many in our industry. Confusion and problems can abound as you try to determine who qualifies as an independent contractor as there is no all-encompassing standard definition. Without proper information, these problems can lead to government audits, costing you time and money. This online video training course will provide you with a practical approach to minimize the risk of misclassifying a worker as an independent contractor.
Your Customer is Changing, Are You? How Floor Covering Distributors Can Excel in the Face of New Threats and Opportunities
This online video training course is meant for wholesale floor covering distributors, manufacturers, retailers and contractors interested in understanding the impact of industry changes on the distribution channel. We will identify and explore new threats and opportunities facing today’s flooring distributors, including changes in consumer buying patterns, supplier consolidation, imports and government regulations.