Support

 Frequently Asked Questions

How do I get featured on your YouTube show?

Like this!

 

Can I watch videos on my tablet or mobile device?

Yes you can! Take us with you on the job, and practice what you're watching.

What is your return policy?

If you are not happy with the product you purchased, you may request a refund within 7 days from the purchase date.

I'm not receiving any emails or forum notifications from Construct-Ed.

Check your email's spam folder. If emails are being marked as spam, click an option like "not spam" or something similar, to let your email know to send Construct-Ed emails to your inbox. If this does not resolve the problem, contact your email provider or IT administrator.

The login name showing isn't right, how do I change it?

After you create an account, the "login" name that will show in the upper right of your screen is the name you put in from your billing information. If you want to change that name, it's easy:

1. Click "profile" on the main menu.

2. Click "edit"

edit profile

3. Type in your name, as you want it displayed.

edit profile 2

4. Click "save changes."

 

Have a question we didn't answer? Ask us below.

We'll respond Mon-Fri, 9am-5pm EST.

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